Frequently Asked Questions
If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.
How can I open an account?
In order to open an account you only need to have an active e-mail address. Switch to SIGNUP Page and fill in the require fields. It will take less than 1 minute How can I access the account?
If you are a registered user of OkeyDeposit , please enter your username and password in the appropriate fields at the top of the website and click the "Login to Account" button. You will be redirected to your account automatically as soon as you have done the above What if I can't log into my account because I forgot my password?
Click on forgot password link, enter your username or e-mail and your login data will be sent to your e-mail address. How can I contact you?
You can contact us via:Contact form Our e-mail: support@sinopecminingfinance.com or use our support form.
If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.
How can l invest with sinopecminingfinance.com?
To make a investment you must first become a member of sinopecminingfinance.com. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the username and password you receive when signup. l wish to invest with sinopecminingfinance.com but l don't have any e-currency account. what should l do?
We accept Bitcoin, Litecoin, Ethereum, USDT, E.T.C. You can open a free Bitcoin account here: https://blockchain.info or https://coinbase.com You can open a free Litecoin account here: https://litecoin.org What is the minimum/maximum amount allowed to deposit?
Currently we have an introductory low deposit minimum amount of $300 and going up to $3000000 which is the maximum allowed for a single deposit and depends on your investment plan. You are able to check min. and max. amount for each plan in our main page and your account menu "Make Deposit" These payment systems are not working in my country. What can I do?
You can use Bitcoin. It is a reliable & anonymous payment system. It works worldwide. You can also use Bank Wire Transfer, which also works worldwide. Is there a limit on the amount I can purchase?
There is no restriction on the amount of investment transactions. Can I make reinvestments?
Yes, you can reinvest.However, we do not allow compounding of investments from your account balance.
If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.
What is the minimum amount for Bitcoin withdrawal ?
The minimum amount for withdrawal via Bitcoin is 0.0014 coins After I make a withdrawal request, when will the funds be available on my e-currency account?
Always instantly process your withdrawal function but if not by pending problem the withdrawal time can take up to 48 hours. What could be the reason for the delay more than 48 hours?
There are several reasons for failure to pay: The e-currency account number, which is to be specified during registration, is missing or incorrect. You have balance limit imposed on your e-currency account. Please contact e-currency provider to sort this problem out. Can there be delays on a withdrawal request?
The delay of a withdrawal sometimes can happen because of an unstable operation of payment systems or some maintenance work on the website. In such case the website administration has to wait for normalization of the situation and only then may pay out. It can take several hours up to 2-3 days; therefore we encourage you to be tolerant. In case of a long pause we will inform on all current conditions by means of our forms of communication. Can I withdraw my earnings to a different e-currency account ?
No, all payments are done in the e-currency of the same payment system that was used for the investment. We do not exchange currencies when paying out in order to avoid dispute and make an balanced conditions for all payment processors.
If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.
Do I need to have active investment in order to participate in your affiliate program?
No, It is free to earn from our affiliate program without having to make an investment with our company. You only need to open an account and start to promote our site. What are "E-currencies"? Why do you use them?
We offer 3-10% referral commission program to our customers. It is a good way to make extra money. By inviting more people to our investment programs, you will instantly receive 3-10% ref commission from every deposit your referrals made. Can I recommend myself for commission and bonus?
No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts. Are you protected from DDOS attacks and do you have SSL certificate?
Yes, we are using the most powerful DDOS protection in the industry with 100% up-time guarantee. Our servers are protected by powerful DDOS protection. Also we have issued SSL certificate by Godaddy. |
Address: 22 Chaoyangmen North street, Chaoyangmen District Beijing
